What brands do use for your products?
We use two different companies, at the moment, to give us a wider range of products at a better price for our customers. We strive to use ethically sourced and eco-friendly products from companies we trust. Most of our products are made in the USA, WRAP/FLA certified, eco-conscious and all are sweatshop free! We will strive to eventually become a completely organic and eco-conscious brand, hopefully in the near future.
Is the ink on your products vegan?
Yes! All ink's used are water based and eco-friendly! We're using CPSIA (Consumer Product Safety Improvement Act) compliant inks.
Where are your products made/printed?
Majority of our products are made in the USA and ALL are printed in the USA.
Can you make a certain product with a specific design?
If you don't see a design on a specific product type that your interested in please email firstname.lastname@example.org and we can do our best to possibly have that option available to you.
Do you ship internationally?
Of course! We want you to remain vigilant no matter where your located! Please keep in mind that shipping rates and speeds will differ depending on where you are located. Shipping rates will be automatically adjusted and shown before you finish your checkout process.
Do you accept returns?
All orders are printed just for you, therefore, once your order has been submitted we can only accept returns/exchanges if your item is defective. We will do our best to avoid this situation but if you have a problem please immediately send a picture of your defective item to email@example.com and we will do our best to accommodate you.
What are your packing materials made from?
We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. The company we're currently using for our packaging materials uses either recyclable or biodegradable material. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content. We always ask that you recycle or reuse anything you can to reduce anymore waste if possible. Our goal is to eventually use 100% biodegradable materials.
Where are your donations going?
Right as we're launching I'm currently going to be donating 10% of proceeds to a local sanctuary, New Life Animal Sanctuary, in Lake Elsinore, CA. Their slogan is "Life After Labs" and are one of the very few sanctuaries focused on saving and rehabilitating animals that are used for testing!
Please feel free to email us at firstname.lastname@example.org if you have any other questions that were not covered here.